Quote from admin on June 6, 2019, 6:34 pm

View Subscription Page

To view the full details for a subscription:

1. Go to My Account page.
2. Scroll to the My Subscriptions table.
3. Select the View button next to the subscription in the My Subscriptions table; or
4. Click the subscription number under the Subscription column in the My Subscriptions table.

This takes the customer to My Account > View Subscription for a single subscription. On this page, the customer can: a) View and b) in some cases change the subscription’s:

• status
• start date, next payment and end date (if any)
• line items, including products, shipping, fees and taxes
• recurring totals (i.e. the total amount charged each renewal)
• payment method
• order history, including the original order, used to purchase the subscription (if any), renewal orders and orders placed to upgrade or downgrade the subscription
• contact email and phone number
• billing and shipping addresses

 

Subscription Management

Probiotichealthy.com’s Subscription displays a set of action buttons below each subscription’s details on the My Account > View Subscription page. A subscriber can use these buttons to:

• Cancel or Suspend an active subscription
• Reactivate a suspended subscription
• Resubscribe an expired or canceled subscription
• Pay for a renewal order when the automatic recurring payment failed or the subscription uses manual renewals
• Change the Payment Method used for automatic recurring payments
• Change Address for subscriptions which require shipping

 

If you have questions or need help, please feel free to Contact Us.